info@100plusliving.com
250-875-2225 (BACK)

Privacy Policy

Privacy Policy
Effective Date: August 1, 2025
Last Updated: August 14, 2025

1. Introduction
At 100+Living Health Centers (“we,” “our,” “us”), located at 107-1641 Commerce Ave, Kelowna, BC, Canada, we are committed to safeguarding the privacy of all personal information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with the Personal Information Protection Act (PIPA) of British Columbia and, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website (www.100plusliving.com) or our services, you consent to the terms outlined in this policy.

2. Information We Collect
We collect personal information necessary to provide chiropractic and wellness services, including:

  • Name, address, phone number, and email

  • Date of birth and gender

  • Health history, medical records, and imaging

  • Insurance details and payment information

  • Appointment history and preferences

  • Website usage data such as IP address, browser type, and visit duration

3. How We Use Your Information
Your personal information may be used to:

  • Provide chiropractic and wellness care

  • Maintain accurate health records

  • Schedule and confirm appointments

  • Process billing and insurance claims

  • Communicate about services, updates, and educational materials

  • Improve our website, services, and patient experience

  • Comply with legal and regulatory obligations

4. Disclosure of Personal Information
We do not sell or rent your information. We may share information only:

  • With other healthcare providers directly involved in your care (with your consent)

  • With insurance companies for claims processing (with your consent)

  • With service providers who assist in delivering our services (bound by confidentiality agreements)

  • When required by law, court order, or regulatory authority

5. Security Measures
We use physical, administrative, and technical safeguards to protect personal information from loss, theft, unauthorized access, disclosure, copying, or modification. These include:

  • Locked, secure storage for paper records

  • Encrypted digital files and secure servers

  • Restricted access to authorized personnel only

6. Website Cookies and Tracking
Our website may use cookies to improve user experience and analyze traffic. You may disable cookies in your browser settings, but some features may not function as intended.

7. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, records are securely destroyed or anonymized.

8. Access and Correction Rights
You have the right to access and request corrections to the personal information we hold about you. Requests must be made in writing to our Privacy Officer (see Section 10).

9. Third-Party Websites
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these external websites.

10. Contact Information
Privacy Officer
100+Living Health Centers
107-1641 Commerce Ave
Kelowna, BC, Canada
Phone: (250) 875-2225
Email: info@100plusliving.com

11. Policy Updates
We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.